I bought a second-hand tub and got exceptional value, with a professional installation. This was a surprise for my partner and the whole team worked so hard to make sure it was kept a secret throughout. The service you get from Julie at the office and showroom is first class and the installation from Jamie couldn't have been better. - his guidance gives me complete confidence now on how to run and maintain my hot tub. This kind of customer service is what you always hope for. The surprise worked a treat and The Hot Tub Man was the right choice from start to finish.
They go the extra mile: Jamie installed the hot tub in my conservatory and noticed the steps it came with were very large for the space left. He offered to deliver a smaller set he already had and take the bigger ones away. These are the kind of personal touches you don't get often these days and I want to make sure that other customers know how hard this team work for their customers.
Paul from Brighton.